Frequently Asked Questions
Get answers to common questions about WhatDrink
Getting Started
What is WhatDrink and how does it work?
WhatDrink is a global directory of offline alcohol venues — wineries, breweries, distilleries, wine bars and cocktail bars — alongside drink guides, recipes and nutrition facts. Discover venues by drink type, style, location, food pairing and occasion, browse a map, and read star-and-photo reviews. Venue owners can list their venue for free.
What information do you need to list a venue?
We need the following information:
- Venue name and website URL
- Short description and full description
- Category selection and a logo or photo
- Contact email
- Optional: gallery images, location, price range, opening hours and menu URL
All submissions go through a review process before going live.
Listing Plans & Pricing
What are the different listing plans available?
Free Listing
- • List your venue at no cost
- • Reviewed by our team before going live
- • Discoverable by drink, location, pairing and occasion
Premium ($15, one-time)
- • Priority placement
- • Extended homepage exposure
- • Premium badge
- • Enhanced social media promotion
What's the difference between a free and a Premium listing?
Free Listing
- Listed in the directory after review
- Discoverable by drink type, style and location
- Collects star-and-photo reviews
- Can be claimed and managed by the owner
Premium ($15, one-time)
- Everything in the free listing
- Priority placement
- Premium badge
- Extended homepage exposure
- Enhanced social media promotion
Can I upgrade my free listing to Premium?
Yes! You can upgrade to Premium at any time from your dashboard. When you upgrade, your listing will receive:
- Priority placement
- A premium badge
- Extended homepage exposure
The upgrade is a one-time payment completed securely from your dashboard. Once upgraded, your listing gets all Premium benefits.
How long does the review process take?
Free Submissions
Typically reviewed within 24-48 hours.
Premium Submissions
Get priority review.
All submissions must be approved by our team before going live in the directory.
Managing Your Listing
Can I claim a venue that is already listed?
Yes. If your venue already appears in the directory, you can claim it from your account.
- Manage its details and keep information up to date
- Respond to reviews left by visitors
- Upgrade to Premium whenever you're ready
Can I edit my listing after it goes live?
Owned or claimed venues
You can edit your venue's details from your dashboard at any time.
Need help?
If you need help with a change, you can always contact us and we'll be happy to assist.
How do reviews work?
Visitors can leave a star rating, written review and photos on any venue page.
- Star ratings help others decide where to go
- Written reviews and photos add real-world context
- Venue owners get useful feedback
Can I track how my listing is performing?
Yes! You can track everything from your dashboard:
- Views
- Reviews and ratings
- Listing status (pending, live, etc.)